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+91 7887878670
support@dhoond.com

FAQ Regarding Dhoond

DHOOND is a mobile application designed to connect users with skilled partners nearby. Users can create a profile detailing their skills, such as carpenter, fixing things, or plumber and all types of work. The app then matches users with people who need their skills in their area. Additionally, users can search for specific skills they need, such as house painting and all types of work. DHOOND acts as a community of helpers, making it simple and convenient to find the right person for the job.

Using DHOOND is easy! Simply download the app, create a profile with your details and skills, and start browsing for services or partners. You can either explore various services effortlessly by clicking on icons or select your preferred service type. Once you find a service or partner you're interested in, you can contact them directly through the app to discuss further details and make arrangements.

Certainly! For safety purposes, all partners are verified by our DHOOND team. We collect essential documents like UID, driving license, and PAN card to confirm their identity and qualifications. This process is vital in maintaining a secure environment for both users and partners on our platform.

Need help cleaning, carpenter, fixing things, plumbing, and all types of work? DHOOND has you covered. Feeling creative? Find someone to teach you pottery or photography! It's like having a toolbox full of skills at your fingertips.

The cost depends on the service and the person you choose. Prices are shown upfront, so there are no surprises.

Absolutely! DHOOND takes safety seriously. All service providers are checked out thoroughly, and your payments are secure.

Download the free DHOOND app and create an account. It's as easy as can be!

FAQ Regarding Dhoond User

You can browse services by clicking on icons or selecting your preferred service type.

Yes, you can view comprehensive details about the workers/partners, including their name, work experience, skills, and more.

The partner receives a notification containing your booking request and current location, with the option to accept or deny the booking.

You can cancel a booking at any time, but additional charges may apply unless a valid reason is provided.

We accept various secure payment methods, including net banking, UPI, credit/debit cards, cash, and payment float options.

Yes, all data is securely connected through DHOOND, and we verify and ensure the legitimacy of all partners and procedures.

You can contact our support team, and we'll assist you in resolving any issues promptly.

You'll receive notifications at each stage of the booking process, keeping you informed about its progress.

There may be additional charges, such as service fees and taxes, which are automatically applied during the payment process.

Yes, you can provide feedback after the service is completed to help us maintain service quality.

FAQ Regarding Dhoond Partner

You can sign up as a partner by providing your personal information and completing the verification process.

You need to provide details such as your full name, address, gender, age, bio, and contact information. Additionally, partners must upload a clear profile picture and relevant identification documents.

The verification process typically takes a few days, during which our team verifies the authenticity of your provided details.

You can still use the platform, but you'll need to complete the verification process to access certain features.

Yes, you'll have access to a personalized dashboard where you can manage your profile and services.

Want to showcase more talents? Update your profile through the dashboard, adding details about your new skills.

No problem! Use the simple "on work" or "off work" switch on your dashboard to control when you're available.

You'll receive pop-up notifications when you receive service requests, and you can choose to accept or decline them based on your availability.

After completing the service, partners can initiate payment collection through various modes, including UPI, Net Banking, Card, EMI Options, and payment float options. Any transaction-related issues can be resolved by contacting the DHOOND team directly.

SETTLEMENT AND WITHDRAWAL

Earnings from completed services are credited to the partner's wallet section, where they are visible for tracking. However, due to banking procedures, actual withdrawal may take T+1 duration after settlement, typically 3 to 4 days. Partners can view their earnings but must wait for the settlement period to withdraw funds.

You'll be integrated with Google Maps for real-time navigation to the user's location.

Earnings are credited to your wallet section after service completion, but actual withdrawal may take a few days due to banking procedures.

We prioritize data protection and have strict policies in place to safeguard user information from unauthorized access or misuse.

FAQ Regarding Dhoond Inventory

Inventory in DHOOND refers to the range of goods and materials that skilled partners may require to deliver their services efficiently. It encompasses various items such as tools, equipment, and supplies needed for their respective service offerings.

To register as an inventor on DHOOND, follow these steps:
  • Visit the DHOOND mobile application.
  • Navigate to the Inventory section.
  • Click on the "Register as an Inventor" option.
  • Fill out the registration form with your shop name, phone number, GST number, shop photo, and ID verification proof.
  • Submit the necessary documents for verification such as Aadhar card.
  • Once your information is verified, you will be registered as an inventor on DHOOND.

Yes, you can update your inventory information after registration. Simply log in to your DHOOND account, navigate to the inventory section, and select the option to edit your profile. You can then make the necessary changes to your inventory details and save them.

For proof of ownership, you can provide documents such as property deeds, rental agreements, or any other legal documents that establish your ownership or right to operate the listed shop. As for proof of identity, Aadhar card number is required.

You can list a variety of inventory items such as tools, equipment, materials, and supplies relevant to your service offerings on DHOOND.

Yes, you can specify the availability status of your inventory items on DHOOND. You can mark items as available, temporarily unavailable, or out of stock based on their current status.

You can manage inventory orders received through DHOOND by tracking them through the platform's order management system. You'll receive notifications for new orders, and you can process them accordingly.

Yes, you can offer discounts or promotions on your inventory items through DHOOND. You can set special pricing or promotional offers to attract customers and boost sales.

You can conveniently pay inventors for the inventory items purchased through DHOOND via the integrated payment system, which supports secure transactions using various payment methods such as credit/debit cards, online banking, and digital wallets.

The payment terms for inventors on DHOOND typically involve a standard payment cycle, where earnings from inventory sales are transferred to the inventor's designated account on a regular basis.

DHOOND may apply minimal transaction fees or charges for processing payments to inventors, which are transparently communicated during the registration process and outlined in our terms of service.

Yes, you can easily track your earnings and payment history as an inventor on DHOOND through the platform's dashboard, providing full visibility into your financial transactions and earnings over time.